Legal

Privacy Policy

How we collect, use, and protect your data — written in plain English.Last updated: January 1, 2026

1. Overview

Welcome to Fuzegenai ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and with our products and services (collectively, "Services").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our software. Please read it carefully. If you do not agree, please do not access the Services.

2. Information we collect

We collect information you voluntarily provide when registering, using the Services, or otherwise contacting us.

Personal data

  • Contact information: name, email, phone number, mailing address.
  • Account credentials: passwords, password hints, and similar security information used for authentication.
  • Payment data: payment instrument number and the security code associated with your payment method.

Usage data

We may collect information your browser sends when you visit the Service: IP address, browser type and version, pages visited, time and date of visit, time spent on pages, unique device identifiers, and other diagnostic data.

3. How we use information

We use the information we collect or receive for the following purposes:

  • Account creation and login: when you link a third-party account (Google, etc.), we use the data you allowed us to collect to facilitate account creation and login.
  • Marketing and promotional communications: we and our third-party marketing partners may use your personal information for marketing in accordance with your preferences.
  • Order fulfillment: processing payments, returns, and exchanges made through the Services.
  • Service protection: fraud monitoring, abuse prevention, and keeping the Services secure.

4. Cookies and tracking technologies

We use cookies and similar tracking technologies (web beacons, pixels) to access or store information. Specifics about how we use these technologies are set out in our Cookie Policy.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, some portions of the Service may not function.

5. Information sharing

We may process or share data based on the following legal bases:

  • Business transfers: in connection with mergers, acquisitions, or financing.
  • Vendors and service providers: third parties who perform services on our behalf and require access to perform that work.
  • Legal obligations: when required to comply with applicable law, governmental requests, judicial proceedings, or court orders.

6. Data retention

We keep your personal information only as long as necessary for the purposes set out in this policy, unless a longer retention period is required or permitted by law.

When we have no ongoing legitimate business need to process your information, we will delete or anonymize it, or — if not possible — securely store and isolate it until deletion is possible.

7. Security

We have implemented appropriate technical and organizational security measures designed to protect your information. However, no internet transmission is 100% secure. While we work hard to protect your data, transmission to and from the Services is at your own risk.

8. Your rights

Depending on your location (EEA, UK, California), you may have specific rights:

  • Access: request copies of your personal data.
  • Rectification: request that we correct inaccurate data.
  • Erasure: request that we erase your personal data, under certain conditions.
  • Restrict processing: request limits on processing.
  • Object to processing: the right to object, under certain conditions.
  • Data portability: request transfer of your data to another organization.

To exercise any of these rights, contact us using the details below.

9. Children's privacy

Our Services are not intended for children under 13. We do not knowingly collect data from children under 13. If you become aware of such collection, please contact us so we can remove the information.

10. International transfers

Your information, including personal data, may be transferred to and maintained on servers outside your state, province, or country, where data protection laws may differ from your jurisdiction.

If you are located outside the United States and provide information to us, please note we transfer that data to the United States and process it there.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of changes by posting the new policy on this page and updating the "last updated" date.

12. Contact us

If you have any questions about this Privacy Policy, please contact us: